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Himalyan recall, Ride Apart

wachuko

Well travelled
Aware for the Interceptor and Continental GT 650s… toot my GT 650 to the dealer to get mine done. Right after getting home from the recall is when I swapped pads for EBC HH

Glad it was also done for the Himalayan…
 
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Robc76

Well travelled
Location
Uk
Is this for the US only? I think the UK bikes were recalled a couple of years ago.

RobC
 

Wilden

Finally made it
Location
Tennessee
Thanks. I was unaware of the service update notice. You would think R.E. would send this out to all registered owners.
 

Eatmore Mudd

Moderator
Staff member
That will probably take some time. Let's assume that first they have to contact all the department's of motor vehicles for all the states and territories for the current owner names and registration address per each affected VIN then they'd have to contact the post office for the most current mailing address before mailing a notice.

The good news is one day a recall notice for a switch for a faulty switch showed up in my mailbox for the 14 years old used car I bought.
 

wachuko

Well travelled
And with just that note you can go (I suggest calling first) to validate that the parts are in stock.

When the recall for the Interceptor and Continental GT 650 came out, I called the dealer and gave them my VIN. They ordered the parts and then we schedule a visit for the replacement. Some dealers would not do that over the phone and required the owner to bring the bike to inspect first and then order the parts... a bit of a waste of time if you ask me.
 

Woodstock

Well travelled
Location
Woodstock, NY
Apparently, it is only 4891 motorcycles that are affected. Royal Enfield Himalayan Recalled In USA For A Brake-Related Issue (carandbike.com) I'm guessing there is a matrix for optimum spare parts on hand for anticipated repairs, but I wonder what that number is if they are only selling 1200 units a year in the U.S.? Anecdotally, RE only ships spares via container, not just-in-time via air courier. I also wonder how much feedback they get from dealers or if they yet respond to feedback from dealers? But the recall will be enforced as it is government mandated. And even with the few issues, I am still very enamored with my Interceptor. I'm betting that RE will only improve their after sales support over time.
 

Eatmore Mudd

Moderator
Staff member
Apparently, it is only 4891 motorcycles that are affected. Royal Enfield Himalayan Recalled In USA For A Brake-Related Issue (carandbike.com) I'm guessing there is a matrix for optimum spare parts on hand for anticipated repairs, but I wonder what that number is if they are only selling 1200 units a year in the U.S.? Anecdotally, RE only ships spares via container, not just-in-time via air courier. I also wonder how much feedback they get from dealers or if they yet respond to feedback from dealers? But the recall will be enforced as it is government mandated. And even with the few issues, I am still very enamored with my Interceptor. I'm betting that RE will only improve their after sales support over time.
I'm pretty sure they're selling a good bit more than 1,200 bikes a year in North America.
 

Woodstock

Well travelled
Location
Woodstock, NY
I'm pretty sure they're selling a good bit more than 1,200 bikes a year in North America.
I would have thought so too but everyone cites the same number over that recall period. There are now multiple stories, one adding only 0.01 percent of bikes may be impacted. Royal Enfield Recalls Himalayan Motorcycles Over Corroding Brake Calipers - autoevolution And that 4,891 number is only Himalayans. Then you consider that in the 11 months to February, inclusive, RE only sold 87, 704 total motorcycles of all classes across all international markets, their figures. Then anecdotally, one of the dealers I visited told me he only sold five to seven new bikes a month. Things are good but they will get better. More interesting perhaps is that Himalyans per population have higher sales in the U.S. than Canada, based on the recall. I would have thought it would be the other way around.

I've thought about this a lot today as I was out carving up firewood for next winter. I was mulling AndyB being number five on a warranty replacement parts list where only four parts were placed in the container. The part seems to have a failure rate that RE should know about. The container crunch is over so hopefully, they will get better with after sales service or they will lose sales. Not to me and others here who like the brand and what it represents to us, but first-time buyers may go elsewhere. I've also had issues with after sales service but we are probably more enthusiasts than others.
 
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Eatmore Mudd

Moderator
Staff member
We have to question if that figure was 87,000 bikes in 11 months or 87,000 in one month.
Reason I say that is over 700,000 Enfields world wide were newly registered last year. https://www.motorcyclesdata.com/2023/02/23/royal-enfield/

Before 2015 the previous importer was selling between 2,000 and 5,500 bikes ( Bullet 500's) a year here.

Enfield bought back the distribution rights and stood up RENA that year and really upped the game.
In the last six months of 2018 the Himalayan more than doubled RENA's sales for the year. When the Interceptor came here it did the same thing again.
 
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puttbutt

Well travelled
Location
NY
I entered the vin # on the NHTSA site for my 2019 Himalayan and nothing showed up. so I guess my bike's ok.
 

johnny42

Well travelled
Location
NY State
I've read the language in a few of the associated documents and it seems like there's a lot of wiggle room whether you're getting new calipers or not. In fact, one interpretation could be you may get the notice, but your calipers may not need replacing. Wonder if dealer discretion comes into play?

I heard one bloke suggest certain gravel used for roads contains caustic additives that may impact corrosion, so it's not just salt (or brine).
 

grymsr

Well travelled
Location
Maine
I find this very concerning as we New England owners have to deal with road salt used during the winter months. I don't ride during the winter but I know it takes a few good, spring rain storms to wash away the road salt completely. But as riding season usually starts as soon as the temp reaches 40 degrees (in March when all motorcycles must be registered anyway), there are still snow storms well into April. Unfortunately there is only one RE dealer in Maine (in Augusta) so every RE rider has a very limited access to RE repairs. I am going to be contacting RE before I ride again.
 

Eatmore Mudd

Moderator
Staff member
I've read the language in a few of the associated documents and it seems like there's a lot of wiggle room whether you're getting new calipers or not. In fact, one interpretation could be you may get the notice, but your calipers may not need replacing. Wonder if dealer discretion comes into play?

I heard one bloke suggest certain gravel used for roads contains caustic additives that may impact corrosion, so it's not just salt (or brine).
Salt and salt brine are evil. Tricalcium phosphate works better. Rust was never a concern in WA. when they used TCP. They switched to salt brine and now it is.
 

vantain

Finally made it
Location
USA
I just bought a 2021 model from a dealership in the USA and they performed the recall remediation on mine. Brand new anodized calipers. I’ll post some pictures later today when I’m home.
 
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