Paypal Scam Warning

Well I've been scammed. Ordered a tent and sleeping bag and paid with paypal. I found this out too late. So I'm posting this to warn everyone to not get scammed and lose your money, in my case almost $150.

Scammers are exploiting this PayPal policy to rip off online shoppers, BBB says
The Better Business Bureau is warning of scammers using a PayPal policy to trick online shoppers into paying for goods that don’t exist. The BBB says they have received multiple reports of the con through the company’s Scam Tracker.
How the Scam Works:
The theft often begins with a website listing brand name goods at fantastic prices, the BBB warns. The site and products will often seem legitimate, and the option to pay via PayPal may feel like an extra layer of security.
Once you buy the items, the site will give you a tracking number from UPS, FedEx or another service. The first sign of trouble usually comes several days later when the tracking number shows the package has been delivered, but there is nothing at your door. A call to the shipping company will inform you that a delivery was made to the wrong address.
The BBB says at this point consumers usually try to contact the seller, but find them unresponsive or unhelpful. Some won’t list any contact information at all.
“Some scam victims report filing a claim with PayPal because their protection promise says you can open a dispute if your order never arrives,” according to the BBB. “But because the scammer technically shipped the package and the tracking number marked it as delivered, PayPal rejected their claims.”
One consumer reported to BBB Scam Tracker: “PayPal denied my claim because the seller showed the tracking number as being delivered. I even had UPS send PayPal the proof that I didn’t receive my package, but all PayPal required is a tracking number loaded and shows delivered.”
PayPal’s own investigators told the BBB that the websites shoppers see first are often slick, high quality landing pages that aren’t actually linked to a PayPal account. When they try to pay, however, the buyers are unknowingly redirected to a “shell” or low quality site to complete the PayPal transaction.
But what happens when the buyer files an “item not received” complaint with PayPal? The Silicon Valley company notifies the seller that they have ten days to show proof of delivery. Unfortunately, the BBB says, the con artists are able to steal valid tracking information that shows a package was delivered in the correct zip code during the specified date range. After receiving apparently valid proof of delivery, PayPal rejects the user’s claim.
 

TominMO

Getting there...
Location
De Soto, MO
"listing brand name goods at fantastic prices...."

Yeah, there's the red flag right there. If it seems too good to be true......
 

Morgan60

Well travelled
Location
NW USA
I also had issues PayPal very early on and I’ll never used them again. If I can’t use my regular credit card on a on line purchase I do not buy.
 
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I also had issues PayPal early very on and never used them again. If I can’t use my regular cr edit card on a on line purchase I do not buy.
I was trying to prevent using my credit cards as in the past I had one compromised, so thought Paypal was an extra layer of protection. Used to be able to buy everything brick-and-mortar, now no one stocks anything and most things are made in China. Tell me where we have made progress.
 

grymsr

Well travelled
Location
Maine
BTW. My wife got scammed when she tried to order baby formula for our grandson. luckily she paid by paypal and got her money back. not so fortunately, the scammer hacked her credit card so she had to cancel it and get a new one. PITA!
 

Roy Gavin

Well travelled
I was hacked when I tried to order Hima parts , pressed Paypal button and was taken to a scam Paypal site and invited to enter my password.
I entered it before I realised that it was a scam site, then had to contact my bank to cancel my card and Paypal to close the account.
Can't be certain who set up the diversion, so no names---!
But for some reason Paypal did not close it, and I had forgotten that my bank account details were on the PP account.
Paypal apparently let the scammer enter my account from a different address and change the password , email and delivery address and presumably sent the notification to the new address!
Then they let six identical payments for $99.99 over 10 minutes be transferred to the same account, then let that account be closed!
And to cap it off they are now refusing liability on the basis that my password was used, even although it was used three months after I had instructed them to close the account.
OK, they are currently reviewing the decision, and my bank has stated that they will also ask/ instruct Paypal to reverse the payment.
But not before I take my computer to their nominated specialist for a professional debug/whatever, and sign a stat dec!
At my cost of course!
 

Bluestrom13

Well travelled
Location
Elswhere
For this last 12 months here in UK, both my bank and PayPal send a "keycode" to my homephone or mobile when I want to gain access to their sites.
This as well as username and password having already been entered.
It seemed like a b*ll-ache at first, but apparently is worth the hassle.
Just make sure your mobile is access protected, and / or don't lose it.
I don't keep passwords in it or the computer, and won't access either bank or PP via "apps" from my mobile.
 

grymsr

Well travelled
Location
Maine
heck, ebay now requires you to put in your username and passwrod, then click the "I am not a robot" key, then do the captcha thing, twice, then your password again, then they send a text to your phone and you have to enter that! By the time you're finished you have forgotten why you logged in.
 

OldGuy

Well travelled
Location
Seattle,WA
Our solution is an account and bank card that is strictly for on-line purchases. Our bank's debit cards are through Visa, so it's just like using a Visa card. But since the card is only for use on-line, when we want to make a purchase, just before we click "Complete Purchase", we open a new tab to our bank, log in using dual authentication, transfer enough money to the on-line account, and make the purchase. That way there is never more than we need for that purchase in that account, and there's never a need to use PayPal. Yes it costs a little extra in bank fees, but I think it's worth it.

Obviously the money transferred for the purchase is at risk until the merchant charges our account, but only that money, not our main account. If the account gets hacked, the merchant will let us know the charge bounced, which says someone gained access to the account, and we can fix it (cancel the card and get a new one).

And we gave up using PayPal a long time ago. Too risky to have banking information in yet another vulnerable place out there on the web.

It's a PITA, but it's saved us more than once.
OG
 

Roy Gavin

Well travelled
Now I read in the press my internet provider, Optus has been hacked!
Luckily they didn't have many of my details on the site, as I insisted they send me an invoice monthly which I paid cash in their local office - in case they tried to charge a couple of thousand dollars in dollar a minute calls to a porn site to my account - happened to me a long time ago!
No instructions yet from Optus or my bank as to what I should do to protect my accounts, but looks like I will have to have two stage verification on everything coming out of my account.
If I can get the bank to install it , and they seem strangely reluctant to do so.
 

Jester

Well travelled
Location
Northants, UK
The UK/EU seem to have made card issuers more responsible for paying fraudsters than in other parts of the world. Personally, I NEVER use a debit card online as this can empty by bank account whereas a credit card can only go up to the limit and you can refuse to pay for fraudulent tansactions and make it the issuer's problem. Most UK credit card providers also offer a limited period of insurance on purchased goods. The debit card protection isn't as strong as it is a payment as opposed to a credit agreement that is entered into in a credit card payment.

Years ago I wrote a 'how to spot a scam' article on Rebreather World's website, there are simple things to check:

-Are any photos ripped from other sellers/sites-use reverse image search

-If they provide a business address, google maps it, some "rebreather sellers" were based in small corner shops or petrol stations

-Ask a question or get a photo from an angle that is not likely to be online

-If it is too good to be true it is very likely to be so.
 
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Roy Gavin

Well travelled
As Jester has said , important thing is no Bank account details on line, Paypal or anywhere else.
Paypal point blank refused to refund my scammed payments until I involved my banks fraud section, who were able to get instant results!
 

Laserman

Well travelled
Staff member
Before I joined a credit union I used Walmart's prepaid card for online purchases, kinda similar to what OG said. Walmart's prepaid card acts like a Green Dot Bank account, having the ability to accept direct deposit, even. Out here it costs $6 or $7 a month to maintain however.

I used to use PayPal for eBay way back until one day in '05 they locked my account because I changed banks. Since then, I have never been able to use PayPal and was even part of a class action lawsuit against them for this reason and received a paltry settlement. They still email my 1990s address now and then, but I still can't actually use PayPal unless I change my name.

Edit: if you have multi-factor authentication (like 2FA) available it's a good idea to enable it. The extra hoop jumping helps avoid scams, but one must always be vigilant when making a purchase!
 
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