YEs, that's true. but dont let the facts bother you.
-Corporate policy was to serve the coffee at a 180-190 F, (82-87 C) ((go ahead and look up what temps are needed to cause 3rd degree burns))
-McDonald's had almost 1000 reports of injurie due to the temp, and had paid settlements in some of the cases.
-Woman wanted only her medical bills covered.
-McDonald's offered $800.
So why did she win?
-McDonald's admitted they knew about the risk
-McDonald's said the risk was worth the money they made selling coffee
-McDonald's knew the coffee was too hot to drink at the temp served
-McDonald's never warned customers of the excessive temp
---all that was testified to by McDonald's in open court
The woman was awarded medical bills, and 3 million as punitive damages.
oh, the burns, a 72 year old woman's genitals.
Oh my gawd.
As a baby mum would blow on hot drinks or food until they'd cooled enough before giving them to me. As child I recall being told numerous times, 'careful, it's very hot, let it cool down a bit before you drink it'. Despite being told, I've scolded my mouth a few times and had a few burnt hands and legs too when I've been clumsy, so tend to be careful with hot liquid. That's the thing with tea and coffee, they taste best made with boiling water. The question is if I spill it who's at fault here, I'm clear it's always me, regardless of who made the coffee or tea. Every adult knows, or ought to know, that boiling water is hazardous, so handle it with care until it cools a tad.
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Of course McDonald's are aware of the risk, because they're aware of litigation, otherwise they'd assume everything I wrote in the previous paragraph of those who purchase the product. I guess they had lots of complaints about their coffee being luke warm. What you're asking is for them to mitigate against clumsiness by only selling tepid coffee and treating the general public like infants. And that's exactly what we have, an infantilized public who are forever playing victim and running to authorities to make it better. Adults take responsibility for their own actions.
>oh, the burns, a 72 year old woman's genitals.
What has that got to do with anything, other than at that age she ought to know better. 3 million dollars for being clumsy, the world has gone mad.